Office of the Insurance Commissioner
Today consumer protection is the most important job of the Insurance Commissioner. Commissioner The Commissioner coordinates a wide variety of protective and assistance services. His investigators follow up any consumer complaint looking into the circumstances of disputes between consumers and companies and taking the consumer's side whenever companies have acted improperly. The same Consumer Protection offices also respond to thousands of questions from consumers every year and the agency publishes and distributes consumer guides and fact sheets to help Washington state residents be informed about their choices and rights when buying and using health coverage.